Question 1

Where is my money going?

Accepted Answer

Your monthly payment goes toward your selected birthday package, including cake, décor, party packs, branding, setup, delivery and coordination.

Question 2

Can I cancel?

Accepted Answer

Yes. We understand that life changes. Cancellation terms depend on how close we are to the birthday and whether items have already been ordered or printed.

Question 3

What happens if my child leaves the school?

Accepted Answer

We can move the birthday to the new school if allowed, convert it into a home delivery option, or discuss another suitable arrangement.

Question 4

What happens if I miss a payment?

Accepted Answer

We'll send a friendly reminder. Your plan does not disappear immediately. You can catch up, adjust your package, or speak to us about options.

Question 5

Can I choose the theme?

Accepted Answer

Yes. Parents choose from available themes or request a custom theme. Custom themes may affect pricing.

Question 6

Will the school allow you on site?

Accepted Answer

We only set up where the school has given permission. We confirm setup time, food rules, allergy notes, photo rules and cleanup requirements with the daycare.

Question 7

Will my child actually receive the party?

Accepted Answer

Yes. Once the package is confirmed and paid according to the agreed plan, HipHipHooray prepares and delivers the birthday celebration.

Parents ask, we answer.

Ready to plan a stress-free school birthday?